Comprehensive Telecom Subcontracting
Comprehensive Telecom Subcontracting
Your Outsourced Telecom Department
Telecom Fusion's Subcontracting service provides organizations with a complete solution for outsourcing all telecommunications management responsibilities to our expert team. For a predictable monthly fee, we function as your dedicated telecom department, handling every aspect of your communications infrastructure from vendor management and service ordering to bill auditing and technical support. Unlike carrier-specific managed services that only cover a particular solution, our subcontracting approach spans your entire telecommunications ecosystem across all carriers, services, and locations. This comprehensive management eliminates the need for internal staff to navigate complex telecom challenges, freeing your team to focus on core business operations while we ensure your communications infrastructure runs seamlessly
Your Outsourced Telecom Department
Telecom Fusion's Subcontracting service provides organizations with a complete solution for outsourcing all telecommunications management responsibilities to our expert team. For a predictable monthly fee, we function as your dedicated telecom department, handling every aspect of your communications infrastructure from vendor management and service ordering to bill auditing and technical support. Unlike carrier-specific managed services that only cover a particular solution, our subcontracting approach spans your entire telecommunications ecosystem across all carriers, services, and locations. This comprehensive management eliminates the need for internal staff to navigate complex telecom challenges, freeing your team to focus on core business operations while we ensure your communications infrastructure runs seamlessly
SERVICES MANAGED
Quoting & Procurement
Our team handles the entire procurement process for new or upgraded telecommunications services, leveraging our carrier relationships to secure optimal solutions at competitive rates. We analyze your specific requirements, research available options across multiple providers, and present clear, comprehensive proposals that simplify your decision-making process.
Multi-carrier analysis comparing options from numerous providers simultaneously
Customized solution design tailored to your specific business requirements
Competitive pricing negotiations leveraging our established carrier relationships
Technology-agnostic recommendations based on your needs, not commission structures
Clear, comprehensive proposals that eliminate technical confusion
Orders & Provisioning
The complexity of telecommunications ordering often leads to delays, miscommunications, and implementation problems. Our team manages the entire ordering and provisioning process, handling all paperwork, carrier interactions, and coordination to ensure smooth, on-time implementations.
Complete documentation preparation including contracts, Letters of Authorization, and service orders
Carrier submission and follow-up to ensure timely processing
Order tracking and status updates throughout the implementation process
Installation coordination between your team, carriers, and any necessary vendors
Testing and verification to confirm services meet specifications before acceptance
Facilitation of multi-party conference calls to ensure all stakeholders remain informed
Retention & Renewals
Telecommunications contracts often auto-renew without notice, locking businesses into outdated services and pricing. Our proactive renewal management ensures you never miss an opportunity to upgrade services or renegotiate terms as contracts approach expiration.
Contract expiration tracking across all services and locations
Advance notification of upcoming renewal opportunities
Market analysis to determine current competitive options
Renegotiation with existing carriers for improved terms and pricing
Migration planning when changing providers is advantageous
Seamless service transitions without business disruption
Disconnects & Decommissioning
Properly disconnecting services is often overlooked, resulting in continued billing for unused services. Our comprehensive disconnect management ensures services are properly terminated, equipment is returned, and billing is discontinued without lingering charges.
Formal disconnect requests with proper documentation and tracking
Equipment return coordination including shipping labels and tracking
Final bill verification to prevent ongoing or improper charges
Credit requests for any billing that extends beyond disconnect dates
Documentation updates to maintain accurate inventory records
Moves, Adds & Changes
Business telecommunications needs constantly evolve with location changes, staff adjustments, and new requirements. Our team handles all service modifications, ensuring changes are implemented correctly and billing adjustments are properly applied.
Service relocation coordination during office moves or reorganizations
Capacity expansions as your business grows
Feature additions and modifications to enhance functionality
User changes including new hires and departures
Bill verification following all service changes
Documentation updates to maintain accurate service records
Billing Dispute Resolution
Telecommunications billing errors are frustratingly common and time-consuming to resolve. Our billing management services include thorough bill auditing and persistent dispute resolution to recover improper charges and prevent future billing issues.
Detailed bill analysis to identify errors and overcharges
Documentation preparation to support dispute claims
Direct carrier negotiation leveraging our established relationships
Persistent follow-up until full resolution is achieved
Credit verification to ensure promised adjustments appear on bills
Process improvements to prevent recurring billing issues
Commission Tracking
For businesses with commission arrangements, our detailed tracking ensures you receive all earned commissions correctly and on time.
Comprehensive commission verification across all carriers and services
Discrepancy identification between expected and received payments
**Resolution of missing or incorrect commission payments
Reporting and documentation for financial planning and forecasting
Trend analysis to identify potential commission optimization opportunities
Transparent Communication
We believe in complete transparency throughout our subcontracting relationship. You'll receive regular updates and detailed reporting that keeps you informed without requiring your direct involvement in day-to-day telecommunications management.
Weekly status spreadsheets detailing all active projects and issues
Regular review meetings to discuss strategy and ongoing management
Clear expectation setting for all managed services and timelines
Flexible engagement models working either behind the scenes or directly with your teams
Dedicated account manager providing consistent point of contact
SERVICES MANAGED
Quoting & Procurement
Our team handles the entire procurement process for new or upgraded telecommunications services, leveraging our carrier relationships to secure optimal solutions at competitive rates. We analyze your specific requirements, research available options across multiple providers, and present clear, comprehensive proposals that simplify your decision-making process.
Multi-carrier analysis comparing options from numerous providers simultaneously
Customized solution design tailored to your specific business requirements
Competitive pricing negotiations leveraging our established carrier relationships
Technology-agnostic recommendations based on your needs, not commission structures
Clear, comprehensive proposals that eliminate technical confusion
Orders & Provisioning
The complexity of telecommunications ordering often leads to delays, miscommunications, and implementation problems. Our team manages the entire ordering and provisioning process, handling all paperwork, carrier interactions, and coordination to ensure smooth, on-time implementations.
Complete documentation preparation including contracts, Letters of Authorization, and service orders
Carrier submission and follow-up to ensure timely processing
Order tracking and status updates throughout the implementation process
Installation coordination between your team, carriers, and any necessary vendors
Testing and verification to confirm services meet specifications before acceptance
Facilitation of multi-party conference calls to ensure all stakeholders remain informed
Retention & Renewals
Telecommunications contracts often auto-renew without notice, locking businesses into outdated services and pricing. Our proactive renewal management ensures you never miss an opportunity to upgrade services or renegotiate terms as contracts approach expiration.
Contract expiration tracking across all services and locations
Advance notification of upcoming renewal opportunities
Market analysis to determine current competitive options
Renegotiation with existing carriers for improved terms and pricing
Migration planning when changing providers is advantageous
Seamless service transitions without business disruption
Disconnects & Decommissioning
Properly disconnecting services is often overlooked, resulting in continued billing for unused services. Our comprehensive disconnect management ensures services are properly terminated, equipment is returned, and billing is discontinued without lingering charges.
Formal disconnect requests with proper documentation and tracking
Equipment return coordination including shipping labels and tracking
Final bill verification to prevent ongoing or improper charges
Credit requests for any billing that extends beyond disconnect dates
Documentation updates to maintain accurate inventory records
Moves, Adds & Changes
Business telecommunications needs constantly evolve with location changes, staff adjustments, and new requirements. Our team handles all service modifications, ensuring changes are implemented correctly and billing adjustments are properly applied.
Service relocation coordination during office moves or reorganizations
Capacity expansions as your business grows
Feature additions and modifications to enhance functionality
User changes including new hires and departures
Bill verification following all service changes
Documentation updates to maintain accurate service records
Billing Dispute Resolution
Telecommunications billing errors are frustratingly common and time-consuming to resolve. Our billing management services include thorough bill auditing and persistent dispute resolution to recover improper charges and prevent future billing issues.
Detailed bill analysis to identify errors and overcharges
Documentation preparation to support dispute claims
Direct carrier negotiation leveraging our established relationships
Persistent follow-up until full resolution is achieved
Credit verification to ensure promised adjustments appear on bills
Process improvements to prevent recurring billing issues
Commission Tracking
For businesses with commission arrangements, our detailed tracking ensures you receive all earned commissions correctly and on time.
Comprehensive commission verification across all carriers and services
Discrepancy identification between expected and received payments
**Resolution of missing or incorrect commission payments
Reporting and documentation for financial planning and forecasting
Trend analysis to identify potential commission optimization opportunities
Transparent Communication
We believe in complete transparency throughout our subcontracting relationship. You'll receive regular updates and detailed reporting that keeps you informed without requiring your direct involvement in day-to-day telecommunications management.
Weekly status spreadsheets detailing all active projects and issues
Regular review meetings to discuss strategy and ongoing management
Clear expectation setting for all managed services and timelines
Flexible engagement models working either behind the scenes or directly with your teams
Dedicated account manager providing consistent point of contact
Focus on Your Core Business
By entrusting your telecommunications management to Telecom Fusion, you free internal resources from the complexity and frustration of carrier relationships, technical troubleshooting, and administrative overhead. Our expertise becomes your competitive advantage, transforming telecommunications from an operational burden into a strategic asset that supports your business objectives while reducing overall costs and management time.
Focus on Your Core Business
By entrusting your telecommunications management to Telecom Fusion, you free internal resources from the complexity and frustration of carrier relationships, technical troubleshooting, and administrative overhead. Our expertise becomes your competitive advantage, transforming telecommunications from an operational burden into a strategic asset that supports your business objectives while reducing overall costs and management time.
Explore More Ways We Can Assist You
From fiber connectivity and SD-WAN to hosted VoIP and managed network services, we provide end-to-end technical solutions tailored to your business needs.
We transform telecom chaos into clarity by creating a detailed master inventory of your services, revealing opportunities for consolidation and uncovering hidden costs that drain your bottom line.
Partner with us to extend your team's capabilities - we'll manage the complete telecom lifecycle from quotes to commissions, either behind the scenes or as your customer-facing support team.
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Explore More Ways We Can Assist You
From fiber connectivity and SD-WAN to hosted VoIP and managed network services, we provide end-to-end technical solutions tailored to your business needs.
We transform telecom chaos into clarity by creating a detailed master inventory of your services, revealing opportunities for consolidation and uncovering hidden costs that drain your bottom line.
Partner with us to extend your team's capabilities - we'll manage the complete telecom lifecycle from quotes to commissions, either behind the scenes or as your customer-facing support team.